Client Feedback Survey: GCP Audit Services by The QARP

Client Feedback Survey: GCP Audit Services by The QARP

Dear Colleague,

Thank you for working with The QARP for your recent GCP audit. We highly value your opinion and invite you to take a few minutes to provide detailed feedback on the audit process. Your responses will help us continuously improve our services.

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Respondent Information

Full Name:

Job Title:

Company Name:

1. Overall Satisfaction

How would you rate your overall satisfaction with The QARP’s audit service?

Excellent

Good

Fair

Poor

Please explain your rating:

2. Pre-Audit Phase

a) Was the communication prior to the audit clear and timely?

b) Was the audit scope and agenda shared in advance and aligned with your expectations?

c) Did you find the proposed timelines and planning process efficient?

Comments:

3. Audit Execution

a) How do you assess the auditor’s professionalism, knowledge, and conduct onsite?

b) Was the audit process transparent and respectful of your team and resources?

c) Were all critical areas sufficiently covered during the audit?

Comments:

4. Deliverables and Reporting

a) Were the preliminary verbal summary and the draft audit report delivered on time?

b) Was the audit report clear, accurate, and actionable?

c) How helpful was the CAPA review and feedback process?

Comments:

5. Communication and Responsiveness

a) How responsive was the QARP team during and after the audit?

b) Were your queries or concerns addressed promptly and clearly?

Comments:

6. Value and Cost Transparency

a) Do you feel the audit services delivered were good value for the price?

b) Was the breakdown of costs (audit + travel expenses) clear and reasonable?

Comments:

7. Collaboration with Project Manager and Business Development Manager

a) How effective was your communication with the QARP Project Manager?

b) How clearly and timely did the BD Manager communicate project terms and details?

c) Do you have any suggestions to improve collaboration with these QARP representatives?

8. Final Thoughts and Suggestions

Do you have any additional feedback, recommendations, or requests for future audits?

We appreciate your time and insights. If you complete this survey, you will receive a 10% discount on our CSV course or any of our other services (corporate GCP training, audit, or consulting).

Thank you for choosing The QARP.